Frequently Asked Questions (FAQ)

General Information

Q: What services do you offer?
A: We provide installation, repair, and maintenance of air conditioning systems for residential and commercial properties, including emergency repair services and indoor air quality solutions.

Q: What areas do you serve?
A: We serve Miami Dade, Broward, and Palm Beach County. Contact us to confirm if we service your location.

Q: How can I schedule a service appointment?
A: Schedule a service by calling our office, filling out the contact form on our website, or emailing us.

Installation

Q: How do I know what size AC unit I need?
A: The size depends on factors such as your home size, number of windows, and insulation. Our technicians will assess your needs to recommend the best unit.

Q: How long does an installation take?
A: Typically, installations take between 2 to 8 hours, depending on the complexity.

Repair

Q: What are some signs that my AC needs repair?
A: Signs include strange noises, unusual odors, poor airflow, warm air blowing from vents, and higher-than-normal energy bills.

Q: How quickly can you respond to a repair request?
A: We strive to respond within the same day, with 24/7 service for emergencies.

Maintenance

Q: How often should I have my AC unit serviced?
A: It's recommended to service your AC unit at least once a year, ideally before the cooling season.

Q: What does a maintenance visit include?
A: Maintenance typically includes cleaning, checking refrigerant levels, inspecting electrical connections, lubricating parts, and checking the thermostat and system performance.

Pricing and Payments

Q: How much do your services cost?
A: Costs vary based on the service and job complexity. We provide free estimates and offer competitive pricing.

Q: Do you offer financing options?
A: Yes, we offer flexible financing options for new installations and major repairs.

Indoor Air Quality

Q: What products do you offer to improve indoor air quality?
A: We offer air purifiers, dehumidifiers, humidifiers, and advanced filtration systems.

Q: How can I tell if my indoor air quality is poor?
A: Signs include persistent allergies, frequent colds, respiratory issues, and excessive dust. We can perform an assessment and recommend solutions.

Emergency Services

Q: Do you offer emergency repair services?
A: Yes, we offer emergency repair services outside of our normal operating hours. Please call us to see if we are able to assist you.